About Us

Based in Brisbane, Australia, HARM was established in July 2025 from the vision of Co-Founders and Directors, Dwight Hellings and Hayden Austin, to provide Insurance and Risk Management Services with a focus on advocacy, nuance, and genuine alignment with our clients' businesses.

With almost 20 years of combined experience in the Insurance Industry, HARM leverages insights from both Insurance Broking and Underwriting, as well as expertise from a network of partners in the legal, cyber, corporate advisory, and financial planning spaces to empower our clients to succeed.

Meet the Team

Director and Co-Founder

Dwight Hellings

Dwight has been entrusted throughout his career with leadership positions across both insurance brokerages and insurer operations including account directorship and portfolio development positions. With a passion for business and a track record of strong relationships with clients and partners, he has earned the trust and advocacy of clients in a variety of critical sectors, including health care, professional services and ASX-listed organisations.

With two children, outside of the office Dwight prioritises providing the best life possible for his family. Staying fit and healthy, ideally in or on the water is fundamental.

"HARM was born from our vision to enable our community to achieve their goals. Our refined approach to risk management adds value to businesses and lives through our actions and advice. We believe in the good we can do and strive to be a little better each day."

Director and Co-Founder

Hayden Austin

Hayden has worked as both an insurance broker and underwriter to effectively manage the risks and readiness of businesses ranging from startups to public companies. Areas of risk management expertise include technology, life sciences, finance, and more. He has a keen interest in financial markets, technology, history, and basketball.

Outside of work Hayden is a proud husband and father, and spends as much time as possible outdoors and being active.

"It is a privilege and an honour to support our clients' businesses at HARM. To partner with great businesses and help to protect them while they achieve their goals never ceases to be rewarding. I am excited to see what we all can build together."

Our Values

Community

We believe the strength of our work as brokers both feeds off and serves community. While we have a relentless focus on generating value for our clients, it is fundamentally important that we consider how our conduct and offering improves our community of clients, colleagues, families, and peers. By keeping our impact on others at the forefront of what we do, we strive to establish and build upon a sense of community that we believe, in the long-term, is the tide that lifts all boats.

Differentiation

We differentiate ourselves by working with clients not on the basis of the ‘fear factor’ but by enabling them to take on the risks they need to in order for their business to succeed. It is only by embracing HARM that businesses can rise above their competition. Importantly, we strive to meaningfully differentiate ourselves and our clients' experience from the wider broking market - something that is often spoken of but rarely delivered.

Advocacy

We aspire to be both advocates for our clients in all senses of the word, as well as advocated for. This aspiration is the foundational driver of our service offering. Advocacy to us means a genuine desire to provide return on investment to our clients, not only in their risk management programs, but in our relationships and time spent with our engagement. This principle extends beyond relationships with our clients to our own team, our insurer partners, and our broader professional network.