Industries · Not-for-profit and Community

Not-for-profit and Community Insurance

Insurance and risk management built around the people and services your community relies on.

Volunteers organising food supplies at an outdoor community event

Hellings Austin Risk Management (HARM) works with not-for-profit and community organisations to arrange insurance and risk management programmes that reflect the services they provide and the responsibilities they carry.

A local community centre and an organisation delivering clinical care can have very different insurance needs. We take time to understand your activities, the people involved and how you operate, so your insurance programme addresses the risks that matter to your organisation.

Who We Work With


Organisations in this sector can include:

  • Charities and community support organisations
  • Community centres and local associations
  • Volunteer-led organisations and fundraising groups
  • Not-for-profit organisations providing health, disability or care services

We support organisations reviewing existing arrangements, introducing new services or making changes to their premises, staffing or governance.

What Makes Us Different


We begin with an open discussion to learn how your organisation works, the risks you face and the resources available to manage them. This includes the roles of employees and volunteers, the services you deliver, and the insurance requirements in your contracts or funding arrangements.

Our advice considers practical risk management alongside insurance. We work with you to assess the cover available, understand its limitations and make informed decisions about the risks your organisation retains.

Key Covers for Not-for-profit and Community Organisations

An insurance programme will depend on your organisation's activities. Covers to consider may include:

01 Business Insurance and Property:

cover for premises, contents and equipment, together with business interruption cover for specified financial losses following an insured event.

02 Public and Product Liability:

cover for certain claims where your organisation is legally liable for injury to another person or damage to their property arising from your activities or products.

03 Medical Malpractice/Professional Indemnity:

relevant where your organisation provides clinical or healthcare services. Cover may respond to claims arising from alleged errors, omissions or negligence in those services.

04 Directors and Officers / Management Liability:

cover for specified claims connected with the management of your organisation, including certain claims against its directors, officers or committee members.

05 Cyber Insurance:

cover that may assist with response costs, certain liabilities and business interruption following events such as a data breach or ransomware attack.

06 Abuse Liability Insurance:

specialist cover to consider where your organisation works with vulnerable people, including children, older people or people with disability. Read more.

07 Volunteer Personal Accident:

benefits for volunteers who suffer accidental injury while carrying out authorised voluntary work. Depending on the policy, these may include loss of income benefits and certain out-of-pocket expenses.

Our Market Engagement


We work with specialist insurance markets to seek cover appropriate to your organisation. Our role is to present your activities and risk management clearly, explain the available options and help you understand material terms and exclusions before you decide.

Talk to Us About Your Organisation

If you operate a not-for-profit or community organisation, contact us to discuss an insurance and risk management programme built around your services and the people you support.

Get in Touch

Send Us an Enquiry

Provide your details and one of our directors will be in touch shortly. Alternatively, reach out to either of our team directly.